Topic: Your Rights as a Utility Consumer in New York State: Just in Time for Heating Season
Date: Tuesday, October 27, 2020 Time: 10:00 am—11:00 am
Speaker: Rosa Maria Castillo-Kesper, Director of Operations of the Public Utility Law Project
If you missed the Teach-in, you can watch the presentation recording and view the Powerpoint Presentation (below):
Whether you area home owner or renter, we all depend on utilities for our electric, natural gas, and telephone often problems can emerge regarding billing, payment, and service delivery. However, dealing with utility companies can be a daunting task and especially challenging for elderly or low income consumers. Most people do not know their rights or how to complain to a utility or to the Public Service Commission.
Fortunately, the Public Utility Law Project (PULP) has offered to provide a special Webinar Teach in on consumer utility rights just in time for the heating season.
PULP is a non-profit organization that represents that represents residential low income and rural consumers seeking to advance universal service, affordability, and consumer protection in utility, telecommunications and energy-related matters. They will provide this Telephone Teach in about utility rights.
For more information, see FLYER