Community Telehealth Access Sites

If you would like to have a telehealth visit with your doctor or therapy provider and have trouble accessing the internet from your home, you can go to one of these locations in your county to use their internet connection. 

Here are some helpful things to remember: 

  • It’s a good idea to bring your doctor’s office phone number with you to your tele-health access site visit, in case you have trouble connecting to their platform and need to call them for guidance. 
  • Take notice of sites asking you to call ahead to reserve a device. You will need to make sure there is one available. Otherwise, you should try to bring your own.
  • Your private  information is safe. Telehealth platforms must be encrypted with security measures to keep your personal information secure . It is your provider’s responsibility to ensure the telehealth platform they use to communicate with you is HIPAA compliant. Still, please be sure to log out and close out of any public devices you use as part of this shared resource. 
  • Due to the ongoing COVID-19 pandemic, we should always wear a face mask in public. Please call a location before entering the building and follow the building’s hygiene protocols.
  •  If you are feeling sick or if you think you may have been exposed to COVID-19, please keep your community members safe by staying home or by utilizing a location with Wi-Fi access from the parking lot inside your vehicle.


Cayuga County

Aurora Free Library, Fair Haven Free Library, Hazard Library, Port Byron Library, Powers Library, Seymour Library , Springport Free Library, Steward B. Lang Memorial Library, Weedsport Free Library , YMCA-WEIU of Auburn 

Cortland County

Access to Independence , Cortland Free Library, Kellogg Free Library, Lamont Memorial Free Library, Peck Memorial Library, Phillips Free Library

Herkimer County

Dolgeville-Manheim Public Library, Frankfort Free Library, Frank J. Basloe Library, Ilion Free Public Library, Little Falls Public Library, Jordanville Public Library, Middleville Free Library, Old Forge Library, West Winfield Library, Newport Free Library

Madison County

Canastota Public Library, Cazenovia Public Library, DeRuyter Free Library, Earlville Free Library, Hamilton Public Library, Morrisville Public Library, New Woodstock Free Library, Oneida Public Library, Sullivan Free Library (Bridgeport), Sullivan Free Library (Chittenango)

Oneida County

Didymus Thomas Library, Dodge Pratt Northam Art and Community CenterDunham Public Library, Erwin Library and Institute, Forestport Town Offices, Jervis Public Library, Kirkland Town Library, New York Mills Public LibraryNew Hartford Public Library, Utica Public Library, Western Town Library

Onondaga County

Baldwinsville Public Library, Brewerton Branch (NOPL), Cicero Branch (NOPL) , Liverpool Public Library, Manlius Library, Marcellus Free Library, Maxwell Memorial Library, North Syracuse Branch (NOPL),PEACE, Inc.

 Oswego County

Annie P. Ainsworth Memorial Library, Fulton Public Library, Mexico Public Library, Oswego Public Library, OCO Main Office,  Parish Free Library, Phoenix Public Library, Pulaski Public Library, Victory Transformation Center

Tompkins County

Groton Public Library, Lansing Community LibraryNewfield Public Library, Southworth Library, Ulysses Philomathic Library




This project has been brought to you by NY StateWide Senior Action Council’s CNY Health Access Initiative, and has been funded with the support from the Health Foundation of Western and Central New York.

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