Community Telehealth Access Sites

If you would like to have a telehealth visit with your doctor or therapy provider and have trouble accessing the internet from your home, you can go to one of these locations in your county to use their internet connection. 

Here are some helpful things to remember: 

  • It’s a good idea to bring your doctor’s office phone number with you to your tele-health access site visit, in case you have trouble connecting to their platform and need to call them for guidance. 
  • Take notice of sites asking you to call ahead to reserve a device. You will need to make sure there is one available. Otherwise, you should try to bring your own.
  • Your private  information is safe. Telehealth platforms must be encrypted with security measures to keep your personal information secure . It is your provider’s responsibility to ensure the telehealth platform they use to communicate with you is HIPAA compliant. Still, please be sure to log out and close out of any public devices you use as part of this shared resource. 
  • Due to the ongoing COVID-19 pandemic, we should always wear a face mask in public. Please call a location before entering the building and follow the building’s hygiene protocols.
  •  If you are feeling sick or if you think you may have been exposed to COVID-19, please keep your community members safe by staying home or by utilizing a location with Wi-Fi access from the parking lot inside your vehicle.


Cayuga County

Aurora Free Library, Fair Haven Free Library, Hazard Library, Port Byron Library, Powers Library, Seymour Library , Springport Free Library, Steward B. Lang Memorial Library, Weedsport Free Library

Cortland County

Cortland Free Library, Kellogg Free Library, Lamont Memorial Free Library, Peck Memorial Library, Phillips Free Library

Herkimer County

Dolgeville-Manheim, Frankfort, Frank J. Basloe, Ilion, Little Falls, Jordanville, Middleville, Old Forge, West Winfield Library

Madison County

Canastota, Cazenovia, DeRuyter, Earlville, Hamilton, Morrisville, New Woodstock, Oneida, Sullivan (Bridgeport), Sullivan (Chittenango)

Oneida County

Didymus Thomas, Dodge Pratt Northam Art and Community CenterDunham, Erwin, Forestport Town Offices/Dodge Pratt Northam Art and Community Center

Jervis, Kirkland Town, New York Mills Public LibraryNew Hartford, Utica, Western Town

Onondaga County

Baldwinsville Public Library, Brewerton Branch (NOPL), Cicero Branch (NOPL) , Liverpool Public Library, Manlius Library, Marcellus Free Library, Maxwell Memorial Library, North Syracuse Branch (NOPL)

 Oswego County

Annie P. Ainsworth Memorial Library, Fulton Public Library, Mexico Public Library, Parish Free Library, Phoenix Public Library, Pulaski Public Library

Tompkins County

Groton Public Library, Newfield Public Library, Southworth Library, Ulysses Philomathic Library




This project has been brought to you by NY StateWide Senior Action Council’s CNY Health Access Initiative, and has been funded with the support from the Health Foundation of Western and Central New York.

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