Social Security:

** Online Services Remain Available **  All local Social Security offices will be closed to the public for in-person service starting Tuesday, March 17, 2020.  This decision protects the population we serve—older Americans and people with underlying medical conditions—and our employees during the Coronavirus (COVID-19) pandemic.  However, we are still able to provide critical services. 

Secure and convenient online services remain available at

Local offices will also continue to provide critical services over the phone.  We are working closely with the Centers for Disease Control and Prevention (CDC), state and local governments, and other experts to monitor COVID-19 and will let you know as soon as we can resume in-person service.   For more information, please visit

NYS Unified Court System:

NYS Unified Court System has suspended eviction proceedings & pending eviction orders. Landlords may not resort to “self-help” evictions to remove a tenant (ex: landlord changes locks/shuts off utilities.

National Grid:

National Grid and the state’s other major electric and gas utilities have agreed not to cut power or heat from customers unable to pay their bills during the coronavirus pandemic.  The utility companies agreed to the no-disconnect policy at the request of Gov. Andrew Cuomo and the New York State Department of Public Service.


AT&T will not cut-off the service of any wireless, home phone or broadband residential or small business customer because of their inability to pay their bill due to disruptions caused by the coronavirus pandemic. They will waive any late payment fees that any wireless, home phone or broadband residential or small business customer may incur because of economic hardship related to the coronavirus pandemic, and keep their public Wi-Fi hotspots open for any American who needs them.

Verizon will help customers and small businesses disrupted by the impact of COVID-19 and will waive late fees and keep residential and small business customers connected.

National Grid is suspending the collection of bill payments for 90 days.

The New York State Department of Labor has waived the 7-day waiting period for unemployment benefits for workers laid off due to the virus. The legislature will vote on paid sick leave for most private-sector workers very shortly.

The New York State Department of Public Service is prohibiting service cut-off to utility customers unable to pay due to the virus.

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