Telephone Teach-Ins

Patients’ Rights Webinar Teach in – May 31, 2022

Topic: OpenNotes Implementation in NY & How It Can Empower Older Patients;

Speakers: Ali Foti, Program Officer, New York Health Foundation; Deborah Wachenheim, Senior Project Manager, OpenNotes, Beth Israel Deaconess Medical Center


The Federal 21st Century Cures Act makes it easier for patients to access their medical records by requiring health care clinicians to provide “open notes”. This is a system where patients can readily obtain information about their symptoms, conditions, plan of care and treatments.  It is important for older persons, family caregivers and professionals who work with them to understand what open notes are and how to help older persons utilize them effectively.

In this Teach In you will learn about:

  • What is an “open note” and how do they fit into existing Electronic Health Records.
  • What is the 21st Century Cures Act and what types of notes are health care providers required to share with patients under the Act.
  • How improved access to these records can help empower patients to take more control of their health care.
  • How OpenNotes can help patients spot and correct errors in their clinical records.
  • Questions to ask your health care provider about OpenNotes so that you can access it.
  • Steps for patients or their family members or representatives to access their Electronic Health Records to see clinical notes and test results.



Patients’ Rights Webinar Teach in – April 26, 2022

TOPIC: Increasing Efforts to Prevent Colon Cancer In New York State       Speaker: Michael Davoli, Senior New York Government Relations Director, American Cancer Society Cancer Action Network
  • Colon cancer is the second leading cause of deaths among all people, yet it is often preventable. The rate of colon cancer for older persons is almost double the rate for the younger adult population. This disease spreads slowly and silently. If it is detected early it is the survival rates are extremely high (91%) , but if it is not found until later stages it can be fatal. Over 3,000 people die from this disease in our state each year.
  • Regular screening and testing is the best way to detect and prevent colon cancer. Unfortunately, these tests are underutilized and there are some barriers to obtaining them.
  • We must work together in the aging network to increase awareness among older persons and improve access to screening.
  • Teach in FLYER for April 26, 2022
  • Colorectal Cancer Powerpoint Presentation



Patients’ Rights Webinar – March 22

TOPIC: Going to the Hospital for an Invasive Procedure
Speaker: Marcus Harazin, Coordinator, Patient Advocates Program

Everyday thousands of people have invasive procedures to address health problems. These procedures are often treated routinely, but frequently such procedures result in unintended and harmful adverse events.  This webinar will focus on:

  • Steps you can take to prepare for an invasive procedure.
  • Questions to ask during the pre-admission phase to prepare for treatment.
  • What to do in case there is a problem or if you need to raise a question or concern about a change in a patient’s status.
  • How to communicate with hospital staff that will be caring for the patient during their stay.
  • How to use a caregiver’s log to track the care of patient during their visit to the hospital.
  • How to file complaints about poor care.



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Call us at 1-800-333-4374 or email us at info@nysenior.org for FREE personalized, confidential, unbiased information about Medicare options including prescription drug plans.

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