Telephone Teach-Ins

FEB 23 – Webinar Teach in


Date: Tuesday, February 23, 2021

Time: 10 to 11 AM

Topic: Helping Seniors Avoid Robocall Scams and Scams Affecting their Health Care Finances

Speaker: Robin Eichen, Senior Attorney, Federal Trade Commission

JAN 26 – Webinar Teach in

How to Appeal a Hospital or Nursing Home Discharge or Complaint about the Quality of Care from a Health Care Provider

Date: Tuesday, January 26, 2021 Time: 10:00 AM—11:00 AM

Speaker: Bryan Fischer, Communications Lead, Livanta a Medicare Beneficiary and Family Centered Care Quality Improvement Organization

To register for the ZOOM Webinar event virtually click HERE

To connect via phone: 646-558-8656, Webinar ID: 834 9877 6120#

Teach in January flyer

Patients Advocates Program Webinar Teach in – OCT. 2020

Topic: Your Rights as a Utility Consumer in New York State:  Just in Time for Heating Season

Date: Tuesday, October 27, 2020 Time: 10:00 am—11:00 am

Speaker: Rosa Maria Castillo-Kesper, Director of Operations of the Public Utility Law Project

If you missed the Teach-in, you can watch the presentation recording and view the Powerpoint Presentation (below):

Whether you area home owner or renter, we all depend on utilities for our electric, natural gas, and telephone often problems can emerge regarding billing, payment, and service    delivery. However, dealing with utility companies can be  a daunting task and especially challenging for elderly or low income consumers.  Most people do not know their rights or how to complain to a utility or to the Public Service Commission.

Fortunately, the Public Utility Law Project (PULP) has offered to provide a special Webinar Teach in on consumer utility rights just in time for the heating season.

PULP  is a non-profit organization that represents that represents residential low income and rural consumers seeking to advance universal service, affordability, and consumer    protection in utility, telecommunications and energy-related matters.   They will provide this Telephone Teach in about utility rights.

For more information, see FLYER




StateWide's Certified Counselors

StateWide’s certified counselors provide FREE personalized, confidential, unbiased information about Medicare options including prescription drug plans.

Call us at 1-800-333-4374 or email us at info@nysenior.org

Contact us

If you are interested in joining the CNY Health Task Force or have any questions please contact our Community Outreach and Digital Organizer, Emily Akpan.

Contact Info:
eakpan.nysenior[at]gmail.com / 347-728-2910.

Share This