In New York, patients and families have several important patients' rights guaranteed by state and federal laws and regulations. This includes the right to contact the Department of Health (DOH) if you have a concern, problem or complaint related to any aspect of care during your hospital stay when it isn’t resolved by hospital staff. This complaint investigation system is an important part of efforts to improve quality of care.

This presentation will help older persons, care givers and aging network professionals gain a better understanding of how the NYS hospital complaint system works and how to access the system. View FLYER

To register for the ZOOM Webinar event: click HERE, or visit our website at www.nysenior.org
To connect via phone: 646-558-8656, Webinar ID: 830 3465 1696 #