The New York Senior Medicare Patrol (SMP) is part of a nationwide education and assistance program working to empower seniors and caregivers to prevent, detect, and report Medicare fraud and waste. You can report suspected problems to SMP. Our staff and trained volunteers work to correct errors and report abuse of the Medicare system to government authorities.

The NY Senior Medicare Patrol advises you to Protect, Detect, and Report…


Protect your personal information to shield yourself from identity theft and financial scams. Guard your Medicare card and Social Security card just like your checkbook and credit cards. Don’t carry them with you unless you expect to need them that day. Identity theft can lead to Medicare fraud. 


Detect mistakes or potential fraud in Medicare payments by tracking your medical services in a Personal Health Care Journal and look for:

  • Something billed twice
  • A service you did not receive
  • A medical provider you didn’t see or wasn’t involved in your care

Most Medicare audits are done after payment is made to the medical provider. By reading your Medicare Summary Notice you are in the best position to identify and report errors early. Click here for more information about reading your Medicare Summary Notice.


Report by asking your doctor, clinic or hospital to explain the Medicare payment showing on your Medicare Summary Notice. Don’t be shy to ask; you pay for your Medicare coverage and you want the payments to be right! If you aren’t satisfied with the assistance you receive, contact our Toll-Free Helpline at 1-800-333-4374



Medicare is taking steps to prevent fraud, fight identity theft and protect essential program funding and the private healthcare and financial information of Medicare beneficiaries by removing Social Security numbers from Medicare cards. The Centers for Medicare & Medicaid Services (CMS) will issue new Medicare cards with a new unique, randomly-assigned number called a Medicare Beneficiary Identifier (MBI) to replace the existing Social Security-based Health Insurance Claim Number (HICN) both on the cards and in various CMS systems we use now. The federal government started mailing new cards to people with Medicare benefits in April 2018. In New York, we expect the mailing to begin during Summer 2018.
Once beneficiaries receive their new Medicare cards, they should destroy their old Medicare cards and start using the new ones right away. Mailing all of the cards will take time, so an individual may receive his/her card at a different time than his/her spouse, friend, or neighbor. To learn more, beneficiaries should visit or call 1-800-MEDICARE (1-800-633-4227). TTY users can call 1-877- 486-2048.
Here’s how people with Medicare can get ready:
·         Make sure your mailing address is up to date. If your address needs to be corrected, contact Social Security at or 1-800-772-1213. TTY users can call 1-800-325-0778.
·         Beware of anyone who contacts you about your new Medicare card. Medicare will never ask you to give personal or private information to get your new Medicare Number and card.
Please share this information widely. For other resources on the new Medicare card, visit Materials available that can be easily shared or posted include:


This entry was posted on Thursday, June 21st, 2018 at 4:47 pm and is filed under New York Senior Medicare Patrol (SMP), News. Both comments and pings are currently closed.